SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of purelle.site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of purelle.site.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exceptional performance, effortless installation, and superior water flow management make this product truly remarkable at its price point.
I bought this for my utility sink, which has never been able to reach the corners effectively, causing gunk to accumulate on the sides. it fit perfectly with the standard screwtop. This makes using the sink much more convenient!
I purchased this to replace my OEM faucet head, which had a sticky button. This upgrade offers significantly improved functionality, excellent water flow, and pressure control. The installation process is a breeze, taking only a few minutes to complete. I simply unscrewed the old faucet head and screwed in the new one, and it was ready to go. With three spray settings, including a powerful spray option, this faucet attachment is versatile. Despite being made entirely of plastic, the quality is surprisingly good for the price and matches our kitchen set perfectly. I highly recommend it!
I love this little attachment. Although my kitchen faucet is not one of the tall ones it's designed for, I find it very useful. Installation was effortless, and it allows me to reach every part of my kitchen sink with ease. The power wash button is especially handy!
Installing this kitchen faucet 3-Function Pull Down Sink Sprayer has significantly improved my sink's functionality. I didn't have a sprayer before, and this has made dishwashing much easier. It's universal and fits perfectly with my existing faucet. Just be sure to check the product page to confirm compatibility with your faucet.
It looks best when used without any adapters. The extension that allows swiveling can be useful, but it leaves an end with fine threads, as the threads on both ends are not the same type.
Please note that it may not fit all faucet types.
This faucet attachment easily attaches to your sprayer and works flawlessly. The installation is a breeze, and it offers a button for both spray and continuous spray, making washing and rinsing dishes much more convenient. It's durable and provides excellent value for the money.
The silver color matches my faucet, and it screwed right on without any adapters. Although the adapters are plastic, I can't speak to their long-term durability since I didn't need to use them. I appreciate the three different spray options for various purposes, although it does hang quite far into the sink, potentially getting in the way when washing larger items. Fortunately, I have a hose as a backup option. Make sure to check the clearance of your faucet before ordering.
Super easy to set up and works great. I highly recommend it.
Unfortunately, it didn't fit my sink.
Setting up and installing this product is a breeze, with clear instructions included. It fits perfectly on my faucet and works flawlessly. I highly recommend it.
I have an RV with a short sink head, and this rotating head has significantly improved my ability to wash dishes and use my sink more effectively.
While it works well, I would recommend attaching it to a spout with a higher neck.
This faucet is incredibly easy to install and use. It has been a game-changer for washing my face, as I can now point the spout upwards and rinse off cleanser without water running down my arms and onto the floor.
I really like this product. I live in an apartment with sulfurous water, and after changing the filter, I was shocked to see the filter had turned brown. This faucet attachment helps move the water around, and I'm very happy with the results.
I love this product! It was easy to install, and now I feel better about the water I use to wash my face. Plus, it's fun to spray my brother when he's being annoying!
I was excited to use it but realized during installation that it doesn't fit my faucet.
These extenders are quite handy, and I find myself using them more and more. They don't leak and are of good quality.
I have an older bathroom faucet, but this was easy to install. It may take a little getting used to, but I believe it will be worth it.
Easy to install and works great!
This item was easy to install and provides many options for use with your faucet. I would buy it again.
I love it.
I hooked it up, and I really like it. The only suggestion I have is to include plumber's tape to prevent leaks, as it only requires a small amount.
I bought this extension for a small sink in my RV. It was easy to install and has made the faucet much more useful.
Super easy to set up, and the quality is amazing. It cleans exceptionally well! It's a bit larger than I expected, but I still love it. The water flow is nice, and the appearance is okay, although it may not be the most aesthetically pleasing.
A great addition to your faucet!
Unfortunately, it didn't fit any of my recently remodeled bathroom faucets, even though it seems like a decent product.
These look a bit unusual on my bathroom sink, but I really like how they work.
Less than five minutes after this product was delivered, I had a kitchen sprayer! Most of that time was spent opening the box. I attempted to install the other one in my bathroom, but the cap wouldn't come off the faucet. It appears to be a good fit, but it's difficult to remove. This product has been a lifesaver for washing berries. The spray style is far superior to the one that comes out of the small hole in the sink.
This faucet extender has made it easier for my family to brush our teeth because it prevents water from splashing on our faces, which was a problem with the original faucet. It works as described.
The Rotating Faucet Extender was installed on a bathroom sink faucet. Installation was straightforward, aided by the various pieces included to ensure the best fit. It's particularly useful for wetting hair without creating a mess and for rinsing all areas of the sink during cleaning.
This changeable sink head is trendy and easy to install. It adds a stylish touch to the faucet.
Installation is quick and easy. I'm very pleased with this product.
The buttons for controlling different water flows work smoothly, and the "blade" setting effectively cleans surfaces. I was impressed by the attractive honeycomb spray pattern mode, and the double blade high-pressure mode is excellent for removing tough stains. Just keep in mind that you need to depress the button for continuous pressure spraying. Additionally, it doesn't create a mess, which is a plus.
This faucet extension is easy to install. It's easy to rotate and offers flexibility in directing water flow.
Well-constructed and very user-friendly, this faucet extension installs in minutes and is a great product.
It works great, and we love it. Replacing our old sink spigot with this product has significantly improved water pressure. Installation was easy and quick, and we appreciate the three different spraying options.
This product screwed right onto my old faucet without any issues. It solved our problem of low water pressure, caused by hard water buildup in the old one.
Unfortunately, this product stopped working after only a few months, resulting in no water pressure. When I removed it, the pressure returned, indicating an issue with the nozzle. Cleaning it didn't resolve the problem.
I never noticed that the button on my faucet was missing until one day when I was complaining about it. My husband suggested I order a replacement, and I'm so glad I did! It not only fits perfectly but also offers more options than my old one. Sometimes, the simplest solutions are the best!
It works excellently; I highly recommend it.
A great replacement for the kitchen sink faucet, it fits perfectly.
Very easy to install. I've been using it for a few months without any issues.
This faucet head matches my old one perfectly! It's easy to install and works great, although the jet spray may be a bit too strong.
It lived up to everything it claimed to be. The packaging was excellent. I'll definitely order it again if needed.
Easy to install, perfect for children, and effective for cleaning the sink.
I highly recommend this product for use in kitchens, bathrooms, and basin sinks. It's easy to install and offers great strength, pressure, and mobility.
I installed this on a sink that didn't have a sprayer. Instead of buying a new faucet, this was a simple solution to add a sprayer function.
This is perfect for quick glass washing, and it encourages everyone, even kids, to wash their own glasses.
I've always wanted one of these cup washers, and this product has fulfilled that desire. It's incredibly convenient for cleaning up my coffee bar area, especially with multiple people using it. Just ensure you hold the cup securely, as it can slip if not held tightly.
This product offers three water output modes: stream, spray, and double aquablade, catering to various washing needs. The double aquablade mode provides strong power to easily flush away food debris without splashing.